RailOne App Ticket Booking: Indian Railways passengers can now book unreserved train tickets directly from their smartphones through the RailOne app instead of standing in long queues at railway station ticket counters.

The facility is particularly useful for passengers travelling with general or unreserved tickets and for daily commuters. Indian Railways is also offering a 3% discount on unreserved tickets when payment is made through eligible digital payment modes on the RailOne app.

Passengers can use options such as UPI, debit cards, credit cards, net banking and other supported digital payment methods while purchasing eligible tickets.

Here is how RailOne works, how to book a general ticket and what passengers should know about the 3% discount.

What Is the RailOne App?

RailOne is Indian Railways' integrated mobile application designed to bring several passenger services onto a single digital platform.

Instead of depending on different railway applications for different services, passengers can access several facilities through RailOne.

The app provides access to services such as reserved and unreserved ticket booking, platform tickets, train-related information, PNR services and passenger assistance.

Existing users of railway ticketing services may also be able to use their existing credentials to access RailOne.

Get 3% Discount on Unreserved Tickets

One of RailOne's key benefits for general-class passengers is the discount offered on unreserved ticket purchases.

Indian Railways introduced a 3% discount for unreserved tickets booked through RailOne using approved digital payment methods.

The discount covers eligible digital payment options such as:

• UPI

• Debit cards

• Credit cards

• Net banking

• Other supported digital payment modes

The move is aimed at encouraging passengers to adopt digital ticketing and cashless payments while reducing dependence on ticket counters.

Discount Scheme Extended

The 3% digital-payment discount was originally introduced on a trial basis from January 14 to July 14, 2026.

The benefit has subsequently been extended, with recent railway information continuing to list a 3% discount on unreserved tickets booked through RailOne.

Passengers should check the latest terms displayed in the RailOne app while booking because eligibility, payment conditions and promotional validity can be updated by Indian Railways.

R-Wallet Users Also Get a Benefit

R-Wallet has a separate benefit structure.

Passengers using R-Wallet for eligible unreserved ticket bookings can receive a 3% cashback/bonus benefit, subject to the applicable railway conditions.

Therefore, passengers should distinguish between the discount available through other eligible digital payment modes and the benefit associated with R-Wallet.

The exact saving applicable to a transaction should be visible during the booking and payment process.

How to Book a General Ticket on RailOne App

Booking an unreserved ticket through RailOne can be completed digitally in a few steps.

Step 1: Download RailOne

Install the official RailOne app on your Android smartphone or iPhone.

Step 2: Register or Log In

Open the app and complete the registration process if you are a new user.

Existing RailConnect or UTS users may be able to access RailOne using their existing credentials, subject to the login options available in the app.

Step 3: Select Unreserved Ticket Booking

From the home screen, choose the option for Unreserved Ticket or the relevant general-ticket booking service.

Step 4: Enter Journey Details

Select your boarding station and destination.

Enter or choose the other journey details requested by the app, including ticket type and number of passengers where applicable.

Step 5: Check Fare Details

Review the journey information and fare displayed on the screen before proceeding.

Make sure that the boarding and destination stations are correct.

Step 6: Select Digital Payment

Proceed to the payment page.

Choose an eligible digital payment option such as UPI, debit card, credit card or net banking.

Step 7: Complete Payment

Complete the transaction through your selected payment method.

For an eligible booking, the applicable 3% discount should be reflected according to the prevailing terms of the offer.

Step 8: Access Your Ticket

Once payment is successful, the booked ticket should become available digitally in the app.

Passengers should keep their phone sufficiently charged and ensure that the ticket can be accessed when required during the journey.

Can Platform Tickets Also Be Booked?

RailOne is not limited to general journey tickets.

The platform also provides access to platform-ticket booking, along with several other railway passenger services.

This can help passengers avoid queues at ticket counters for certain routine railway services.

Availability and conditions can vary depending on location and railway rules.

What Other Services Does RailOne Offer?

RailOne has been designed as a broader railway passenger-services platform rather than merely an unreserved-ticket app.

Depending on the service available, passengers can use the app for functions such as reserved ticket booking, unreserved ticket booking, platform tickets, PNR-related information, train and station enquiries and grievance-related services.

Bringing these facilities together can reduce the need to switch between multiple railway applications.

Why RailOne Can Help Daily Passengers

The biggest advantage is convenience.

A passenger who regularly travels on general or unreserved tickets may otherwise have to reach the railway station early and wait at the booking counter.

Mobile ticketing allows eligible passengers to complete the booking process on their phones.

The additional 3% benefit on eligible digital transactions can provide small but recurring savings, particularly for frequent commuters.

For example, even though the discount on an individual low-value ticket may appear small, the cumulative saving can become more noticeable for someone purchasing unreserved tickets regularly.

Important Things to Check Before Booking

Passengers should always confirm the journey date, boarding station, destination and ticket category before completing payment.

They should also follow any location, activation or journey-related conditions shown by the RailOne app for unreserved mobile tickets.

Most importantly, passengers should use the official RailOne application and avoid downloading APK files or railway-ticketing apps from unknown websites or links received through messages.

Never share banking passwords, UPI PINs or OTPs with anyone claiming to help with railway ticket booking.

RailOne Makes General Ticket Booking Simpler

RailOne is part of Indian Railways' broader push towards digital passenger services.

For general-class and daily passengers, the ability to purchase unreserved tickets through a smartphone can reduce dependence on physical ticket counters.

With the 3% benefit on eligible digital payments, RailOne can also provide an additional incentive to choose mobile ticketing.

Passengers planning to use the discount should check the final fare and offer details shown in the app before making payment, as Indian Railways may revise promotional conditions and validity periods.

Disclaimer: Ticket-booking conditions, discounts, cashback offers, payment methods and validity periods are subject to Indian Railways rules and may change. Passengers should verify the latest information through official Indian Railways/RailOne channels before booking.