Rising tensions between the US and Iran have put pressure on LPG supplies. Therefore, the Indian government has also encouraged the use of PNG. People have been urged to surrender their LPG connections. According to government regulations, it is not permitted to have both LPG and PNG connections in the same household. So, if you are considering surrendering your gas connection, try these steps from the comfort of your home.

How to return LPG cylinder online?

Gas companies allow customers to return cylinders online through their websites and mobile apps. After logging in with your registered mobile number, you will be given the option to return your connection. Learn the step-by-step process below.

How can HP Gas users restore their connection online?

Visit the official website or mobile app of HP Gas and log in with your registered mobile number or customer ID.

After logging in, go to the 'My Account' or 'Services' section, where you'll see an option to 'End Connection' or 'Return HP Connection.' Click on it.

After submitting your request, you will receive a reference number. The company or agency may contact you to return the cylinder and regulator, after which your connection will be disconnected.

Documents Required for Cancelling an LPG Connection
you must have certain documents with you when cancelling an LPG connection. You must have your customer number or LPG ID. Additionally, your registered mobile number must be active. If offline verification is required, you may also be asked for an identification proof (Aadhaar, PAN).

How much money is refunded on cancellation of LPG cylinder?

If you paid a security deposit when purchasing your connection, you may receive a refund. This refund is usually deposited into your bank account or can be collected from the agency. Remember that the refund amount also depends on the condition of your cylinder and regulator. Before returning your connection, ensure that you have no outstanding dues. The cylinder and regulator must be in good condition.

If you want to cancel your connection offline
Visit the nearest gas agency. You'll need to fill out a form and submit the cylinder and regulator. Your request will then be processed.

PC: SaamTV