There's important news for LPG consumers. The deadline for completing e-KYC for domestic gas connections, which was August 16, 2026, has now passed. However, recent reports suggest that the e-KYC deadline has been extended to August 23, 2026. Therefore, if you haven't completed your e-KYC yet, it's best to complete the process as soon as possible. What impact will not completing e-KYC have on cylinder delivery, domestic rate cylinder benefits, and subsidies? What options are available to you for completing e-KYC? Find answers to all these questions here.

What can happen if e-KYC is not completed?

For your information, completing e-KYC is mandatory. Customers with pending KYC may face difficulties in obtaining domestic LPG cylinders after missing the deadline. Customers who do not complete their LPG KYC by the deadline may face difficulties in obtaining cylinders at the domestic rate until the e-KYC process is complete. This means you may have to pay more for a 14.2 kg domestic cylinder.

What will be the extra charge if the LPG e-KYC deadline is missed?

 LPG customers who haven't completed their e-KYC by the August 16 deadline may have to pay higher prices for their gas cylinders until their KYC is updated. According to reports, customers who haven't completed e-KYC may have to pay at the rate of a commercial LPG cylinder instead of a domestic one.

For example, in Delhi, a 14.2 kg domestic LPG cylinder costs around ₹942, while a 19 kg commercial cylinder costs around ₹2,738. You may have to pay the price of a 19 kg commercial cylinder if you don't complete your eKYC. Therefore, it's best to complete the e-KYC process as soon as possible to avoid additional payments.

Will the LPG connection be cancelled if KYC is not completed?

Customers who fail to complete their e-KYC by August 16 will not have their LPG connections permanently cancelled. According to a notice issued by BPCL, if the deadline is missed, the LPG connection may be temporarily suspended.

What should LPG customers do now?

If you receive a notification via SMS, email, or WhatsApp stating that your LPG e-KYC is pending or incomplete, do not ignore this message. Complete your KYC as soon as possible through the LPG agency's authorized and verified channels. Even if you don't receive a message, it's still a good idea to check whether your LPG connection's KYC is complete.

How to complete LPG e-KYC?

Both online and offline facilities are available to complete LPG e-KYC.

Online process: You can complete e-KYC by downloading the official mobile app for the oil company whose gas cylinder you use. E-KYC can be completed from home using the Indane, Bharat Gas, or HP Gas apps using your gas connection number, Aadhaar number, and Aadhaar face authentication.

Offline Process: You can complete the process by visiting your LPG distributor and filling the KYC form.

Through Delivery Boy: E-KYC can be completed from home with the help of the biometric device possessed by the person delivering the LPG cylinder.

Why is LPG e-KYC necessary?

In response to the disruptions to LPG supply in India following the Gulf War, the government mandated e-KYC to ensure the supply of LPG cylinders to genuine customers. In March 2026, the government mandated e-KYC for LPG customer verification.

What will happen to LPG subsidy if the August 16 deadline is missed?

Customers eligible for LPG subsidies must complete their KYC to receive the subsidy. If your KYC is incomplete, you will not be able to receive the subsidy. Furthermore, the subsidy amount will not be credited to your bank account.