LPG customers using Indane, Bharat Gas or HP Gas should check whether their e-KYC process has been completed. According to the information provided, the deadline is August 23, 2026, and customers with pending verification have only a short time left to finish the process.

The good news is that consumers do not necessarily have to visit their LPG distributor. The verification can be completed from home using a smartphone, Aadhaar details and the mobile number linked to the LPG connection.

What Do You Need for LPG e-KYC?

Before beginning the process, keep the following information and apps ready:

• Aadhaar card or Aadhaar number

• Mobile number linked with the LPG connection

• LPG consumer number or LPG ID

• Smartphone with internet access

• Official app of your LPG provider

• Aadhaar FaceRD app for facial authentication

Having these details ready can make the verification process quicker.

How Indane Customers Can Complete e-KYC

Indane customers can use the IndianOil ONE app. Log in using the mobile number associated with the LPG account and connect the 16-digit LPG ID if the app asks for it.

Next, locate the e-KYC or Aadhaar authentication option. Provide the required Aadhaar consent and follow the instructions for facial verification through the Aadhaar FaceRD app. Submit the request once authentication is completed.

Bharat Gas e-KYC Process

Bharat Gas customers can use the Hello BPCL app.

Register or sign in using the registered mobile number and complete OTP verification. Select the relevant Bharat Gas connection and proceed to the e-KYC or Aadhaar authentication section.

Follow the instructions displayed on the screen and complete facial authentication when prompted.

How HP Gas Customers Can Verify Their Details

HP Gas consumers can complete the process through the HP Pay app.

After registering or signing in with the mobile number, choose the relevant HP Gas connection and locate the e-KYC or Aadhaar verification option.

Provide Aadhaar consent and complete the required face authentication. Once finished, check the application to confirm whether the verification status has been successfully updated.

What If e-KYC Is Not Completed by August 23?

According to the information provided, failure to complete e-KYC by August 23 does not necessarily mean that an LPG connection will be permanently cancelled.

However, a connection with pending verification could face temporary restrictions. The information also states that incomplete e-KYC may affect eligibility to receive LPG cylinders at the applicable domestic rate until verification is completed.

Consumers should therefore avoid waiting until the final day if their verification is still pending.

Check Your Status After Completing Verification

Submitting the e-KYC request is not the final step. Customers should reopen their LPG provider's app and check whether the verification has been successfully completed.

If the status continues to show as pending or unsuccessful, users may need to retry the process or contact their LPG distributor for assistance.

Bottom Line

Indane, Bharat Gas and HP Gas customers with pending LPG e-KYC should complete the process before the stated August 23, 2026 deadline.

With the official LPG provider app and Aadhaar FaceRD, the verification can be completed from a smartphone without necessarily visiting the gas agency. Completing the process early can help customers avoid potential disruptions or issues related to their LPG benefits.