UPI Wrong Payment Rules: If a UPI payment goes wrong, it's important to take immediate action instead of panicking. A timely complaint can prevent significant losses.

UPI Wrong Payment Rules:  UPI has made everyday transactions fast and easy. Pick up the phone, open the app, scan, and the payment is complete. This same speed can sometimes create problems. In a hurry, if you enter the wrong number, the wrong UPI ID, or add extra digits to the amount, the money ends up in an unknown account. In such a situation, panic is natural

However, if the amount is large, it can be even more challenging because the transaction cannot be reversed directly. However, if the right steps are taken at the right time, there is still hope of getting your money back. Prompt action and prudence are the best help in this situation. Learn what you need to do in such a situation.

File your complaint immediately without wasting any time

If you've mistakenly made a payment to a different number, and despite your repeated requests, the other person isn't refunding your money, you'll need to file a complaint. The sooner you file, the better your chances of getting your money back. You can file a complaint online or by calling the helpline number. It's essential to file a complaint within three hours of the incorrect transaction.

Freeze your account

If a transaction is made from your account to another account inadvertently, you can freeze the receiver's account. This will prevent them from misusing your funds. In other words, their account will be blocked, preventing any transactions from taking place

How to get your account frozen?

Now, many people wonder how someone can freeze someone's account. You can call the National Cyber ​​Crime Helpline 1930 online and provide complete details of your fraudulent transaction.

The receiver's account is then frozen, preventing them from making any online or offline transactions. You can also file a complaint with your bank to have the amount frozen. You can also complain directly to the nodal officer of the receiver's bank.

You can also complain on the NPCI portal

If the app or bank don't resolve the issue, you can file a complaint on the NPCI Grievance Portal. You can register a complaint by entering the transaction ID. After submitting the complaint, you receive a reference number that can track the status. To avoid these problems, always scan your QR code before making payments. Double-check when entering the amount. If the receiver's name appears on the screen, read it carefully. A hasty click can be costly. A little caution can prevent a major financial setback.

PC:ABPnews