Are you facing delays in LPG delivery or overcharging? Find out where and how to complain
- bySudha Saxena
- 27 Mar, 2026
Warfare in many countries around the world has disrupted oil and gas supplies. This is impacting the daily lives of ordinary people. In many places, people are complaining about not receiving gas cylinders on time. In some places, delivery boys are demanding higher prices from customers for cylinders.
In some places, cylinders are being shown as delivered in the system even though they haven't actually been delivered. This means that while there's a shortage of LPG, others are trying to take advantage of it. If they're overcharging you or your relatives, why complain? But if you don't know where to complain, this news is important for you. We're going to tell you where you can complain about overcharges or delayed delivery.
It's wrong to overcharge for cylinders.
The price of gas cylinders is determined by the government and oil companies. This includes delivery charges. If the person or agency delivering the cylinder is charging more than the agreed price, this is completely wrong. Customers should only pay the government-fixed price. If you are being overcharged or delivery is delayed, you can complain as follows: The first method is to contact your gas agency directly. Often, the problem is resolved there. If you don't receive a satisfactory response, you can complain to the customer service number of the respective gas company. Alternatively, you can complain to the National Consumer Helpline, where your problem is registered and further action is taken. You can also complain through the online portal.
How to file a complaint online
The easiest way is to file a complaint online. If you're an Indane, Bharat Gas, or HP Gas customer, you can visit that company's website and file a complaint with the customer service department. Alternatively, you can register your issue on the consumer helpline's website or app.
How to complain on toll-free number:
If it is not possible to complain online, then you can also tell your problem by calling the customer service number of the gas companies.
Indane Gas Helpline: 1800-233-3555,
Bharat Gas Helpline: 1800-22-4344,
HP Gas Helpline: 1800-233-3555
When you file a complaint, please include your customer ID, booking number, and complete details of the issue. Also, if you have any messages, bills, or screenshots, keep them safe. This will help ensure your complaint is resolved quickly and accurately.
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