ChatGPT, one of the world’s most popular AI chatbots, is widely used by billions. While many assume it’s mainly for coding, OpenAI’s latest study reveals the top uses are actually different.
The Study
OpenAI analyzed conversations from 1.5 million users, maintaining full confidentiality. The research, conducted with Harvard economist David Deming, shows that users rely on ChatGPT mostly for asking questions, getting work done, and self-expression.
Top 3 Uses
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Asking Questions (49%) – Users seek answers, explanations, and guidance.
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Work Assistance (40%) – Tasks like writing emails, planning, or research.
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Self-Expression (11%) – Personal conversations, creative writing, or brainstorming ideas.
The study confirms that ChatGPT serves not only as an AI assistant for work, but also as a tool for learning and personal expression.
