If you have recently received an email asking you to download your e-PAN card, be extremely careful. Such emails may be part of a growing online scam. The government or the Income Tax Department does not send emails asking people to click links or download files for e-PAN cards. Clicking on these links can put your phone, computer, bank account, and personal data at serious risk.

How are people getting trapped?

Cyber criminals are sending emails that look official and trustworthy. These emails often carry subject lines like “Download e-PAN Card Online: Step-by-Step Guide” and include a PDF attachment or a suspicious link.

The moment a user clicks the link or opens the file, malicious software can enter the device. This malware can secretly access sensitive information such as OTPs, passwords, banking details, and personal data—leading to financial loss or identity theft.

PIB exposes the truth

The Press Information Bureau (PIB) investigated these emails and confirmed that they are completely fake. PIB has clearly warned citizens not to respond to any email, SMS, call, or link asking for personal or banking information in the name of government services.

Scammers often misuse government logos, official language, and fake formats to make their messages look authentic, which is why many people fall into the trap.

How to identify a fake email?

• Official government emails always end with “.gov.in”

• Fake emails usually come from strange or unfamiliar domain names

• Government agencies never ask for OTPs, passwords, or bank details via email

• Any urgent request to click a link or download a file should raise suspicion

Always verify the sender’s email address carefully before taking any action.