Facebook, Instagram, and WhatsApp services were fine after 6 hours, Zuckerberg apologized
Facebook chief Mark Zuckerberg said, "Facebook, Instagram, WhatsApp, and Messenger are now online. Sorry for the trouble that happened today. I know how much you trust our services to stay connected with those people.
New Delhi. The services of Facebook, WhatsApp, and Instagram (Facebook, WhatsApp & Instagram) were suspended globally on Monday night. Due to this, crores of users around the world including India had to face trouble in using these digital platforms. After about 6 hours the situation returned to normal. The trouble started around 9 pm Indian time and services were restored around 3 are on Sunday. Around 9 pm on Monday night, users complained that they are not able to use any of these three digital platforms.
In a post minutes before the service went online, Facebook said - 'We apologize to the people around the world and the businesses that depend on us. We are working hard to restore our apps and services. Glad to announce that we are now online. Thanks for being with us.' Meanwhile, Facebook chief Mark Zuckerberg said, 'Facebook, Instagram, WhatsApp, and Messenger are now online. Sorry for the trouble that happened today. I know how much you trust our services to stay connected with those people.
Earlier, shortly after the services were shut down, a Facebook spokesperson said, 'We are aware that some people are having problems using our products. We are working to fix this and try to get things back to normal as soon as possible and we are sorry for the inconvenience.' However, the company did not give the reason for this problem at the global level.
Tweet Flood on Twitter
A tweet shared by Instagram after services shut down said, "Instagram and friends are having a bit of a problem right now and you may have problems using them." Stay with us, we are working on it.
Microblogging site Twitter was flooded with tweets about the problem as users of social media forums shared posts and memes about the problem. Facebook as well as its other social media platforms have a considerable number of users in India. According to government data shared earlier this year, India has 53 million WhatsApp users, 410 million Facebook users, and 210 million Instagram users.
Earlier in March and July, Facebook had faced such a problem, although it was fixed shortly after. This is the first time in recent cases that it took such a long time to restore services.