Are you also getting a call threatening to switch off your phone number? Don't pay attention, stop it from this helpline!



Many people receive threatening calls saying that if they do not update their KYC details within 24 hours, their mobile numbers will be deactivated. People are being cheated through this. In such a situation, it becomes difficult for them to know where to complain. For all these reasons, the Department of Telecommunications (DOT) has issued an advisory. Many alerts have been issued for mobile users.

If you are a mobile user then you should carefully read the advisory issued by DOT. Here we are explaining it in detail. This includes what to do if you get a call for KYC on your mobile number and where to complain if you are a victim of fraud.

Calls come with a country code for KYC

If you have received a call for KYC for your mobile number, then note that this call will start with +92. Let us tell you, this country code is of Pakistan. Cyber ​​fraudsters sitting there call for mobile number KYC and can cheat you, they get your account details within a few moments and empty your account in a jiffy.


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The call is made through WhatsApp

With the help of WhatsApp, you can make international calls. For this reason, cyber fraudsters sitting abroad make fraudulent calls through WhatsApp. If you ever receive a call from a country code other than +91, you should not pick up such a call.

Where to complain if fraud occurs?

DOT has launched the Sanchar Sahayata portal for reporting cyber fraud cases. Where any cheated user can log in and complain. DoT has also advised not to share any information on calls coming from the +92 code.

Apart from this, the Department of Telecommunications has launched the 'Know Your Mobile Connection' facility to prevent cybercrime and financial fraud. You can check the information about the mobile number issued in your name by visiting portal, if any number has been issued without your knowledge, you can also deactivate it. Let us tell you that DOT has already issued cyber helpline number 1930 and for filing complaints.