Tech Tips: BSNL launches official WhatsApp chatbot, know which features and how to use the service..


Bharat Sanchar Nigam Limited has launched a WhatsApp chatbot service (BSNL WhatsApp chatbot) for its users.

This facility is being introduced by the company to improve the user experience. Any service related to Bharat Fiber can now be accessed through the chatbot.


Features of BSNL WhatsApp chatbot
     Users can book a new BSNL fiber connection through the BSNL WhatsApp Chatbot.

     FTTH and landline bills can be paid through the chatbot.

     Users can get their bills, invoices, and usage details through the WhatsApp chatbot. Apart from this, you can also download this information in the form of a PDF.

     This chatbot (BSNL WhatsApp chatbot) has been introduced with transaction history. Users can get information about their transactions from the chatbot.

     Users can report any issue through the chatbot (BSNL WhatsApp chatbot). Apart from this, information about the status of the registered complaint can also be obtained.

How to access the BSNL WhatsApp chatbot
BSNL users can access the chatbot as a virtual assistant for Bharat Fiber service. For the convenience of users, the company has also issued a helpline number. You can start chatting for BSNL's official WhatsApp chatbot on 18004444.

For BSNL's official WhatsApp chatbot, users will need to type 'Hi' on this number and send it. Apart from this, BSNL's official WhatsApp chatbot can also be accessed through the link


It will be easy to manage services related to BSNL
Actually, BSNL's official WhatsApp chatbot is considered special for providing user-friendly environment. Users can ask any question related to BSNL service here. Along with messaging, the user can also manage his BSNL service.