IRCTC refund alert: Text messages are circulating on social media with fake customer care number

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IRCTC Refund Alert: Do you do these mistakes while trying to refund train tickets? may take a heavy toll

IRCTC Refund: Almost everyone likes to travel by train. The longer distance travels are covered in less time, and the comfortable seats, toilets, and food arrangements also make the train journey pleasant and comfortable. If you want to travel by train, then you have to book tickets in advance as almost most of the trains do not get train tickets right away. You can also book Tatkal train tickets. But many times the ticket is not booked due to the server or any technical fault while booking the ticket, and the money is deducted. In such a situation, many times we make some mistakes in the process of getting a refund, due to which we become victims of fraud. So let us tell you which mistakes you should not make so that you do not become a victim of fraud. You can learn more about it in this article

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IRCTC alerts

IRCTC informed its customers through Twitter that they should be a little careful while taking a refund. Alerting people from its official Twitter account, IRCTC wrote, 'Some false messages with fake customer care numbers are being distributed on social media in the name of refund. Hence it is requested to beware of such malicious messages and contact IRCTC customer care on official numbers. IRCTC's official numbers are- 07556610661, 07554090600 and the email id is care@irctc.co.in.

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Do not do these mistakes:-

First mistake

  • If you get a call in the name of a refund, it asks you for your confidential information. So you have to be careful with such calls. These are fake calls that work to cheat you in the name of a refund. Indian Railways never asks for any of your confidential or banking information from you for a refund.

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Second mistake

  • Many times, in the name of refund, fake messages are sent to the customers, which look exactly like the messages sent by IRCTC. But they are fake, you do not have to click on the links given in these messages.

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  • Fake links are given in these messages, clicking on which your mobile can be hacked or you can be cheated by taking your information from you. So be careful with them.

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Photo: istock

Third mistake

  • Sometimes people are duped in the name of KYC also. Fraudsters ask people to get KYC done to get a refund, for which they send them a link or ask them for their banking details. But you have to be careful with such people because they are fake.