The Telecom Regulatory Authority of India (TRAI) has ordered the country's telecom giant Bharti Airtel (Vodafone) and Vodafone to stop the premium postpaid plan. TRAI has taken this step because both the companies are providing better facilities to selected users with high-speed data than other users through Airtel Platinum and RedX postpaid plans.
TRAI sent a letter and sought an answer
As per the PTI report, TRAI has ordered both telecom companies to discontinue these postpaid plans. Also, by writing a letter, it is also asked that if a customer gives more money, then why is he being given more priority than ordinary users. It has also been asked why lesser facilities are being provided to other consumers. Apart from this, the two companies have also been asked in the letter how the work is being done for the benefit of common consumers.
Airtel and Vodafone spokesperson responded
After the TRAI order, a spokesperson for the telecom company Bharti Airtel has said that we are providing better services to our consumers. We want to increase service as well as accountability for postpaid plans. The spokesperson further said that TRAI has given us seven days to respond. On the other hand, a Vodafone spokesperson says that we are trying to provide better facilities for all our users. In the Vodafone Red X plan, consumers get unlimited calls, data, premium apps, and international roaming packs. We are committed to providing the best service to our customers.
Airtel platinum plan
The initial price of Airtel's Platinum Postpaid plan is Rs 499. Consumers will get a 75 GB data rollover facility in this plan. Apart from this, users will be able to make unlimited calls on any network. In addition, the company will give users subscriptions to Airtel Extreme, G5, and Amazon Prime Premium App.
Vodafone's Red X postpaid plan
The Vodafone phone's Red X postpaid plan costs Rs 1,099. Consumers will get unlimited high-speed data in this plan. Apart from this, users will be able to make unlimited calling on any network. In addition, the company will offer subscribers subscriptions to Netflix, Amazon Prime, G5, and Vodafone Play Premium apps.