For a long time, there was no restriction like censor board on OTT platforms. However, things changed earlier this year when the Ministry of Information and Broadcasting framed the Information Technology (Guidelines for Intermediaries and Digital Media Code of Conduct) Rules 2021. Under this, online streaming platforms of India were asked to set up a mechanism to address the grievances and issues of the viewers.
It's only been a few months since this rule came into force and this week Netflix India received its first complaint. According to media reports, Netflix India has received a complaint against Anurag Kashyap in the 2020 short drama film Ghost Stories. The complainant has objected to a scene in the film. In which 'Made in Heaven' fame actress Shobhita Dhulipala's character eats a fetus after suffering a miscarriage. "This scene is not required for the story, and yet if the makers wanted to add such a scene, there should have been a warning to women who have gone through the trauma of miscarriage," the complaint said.
According to the report, the complaint has to be registered and resolved at the earliest within 24 hours. The complaint is currently registered with the Grievance Redressal Officer (GRO) of Netflix. A Netflix spokesperson informed, “Since this was a partner-managed production (RSVP Movies and Flying Unicorn Entertainment), we will also reach out to the production company to share the complaint.”