This viral video shows popular coffee chain employee slapping Customer


In a video that is being widely shared on Twitter, a worker at a popular coffee outlet in Jaipur is seen slapping a client. As per a post shared by Twitter client Nikhil Anand Singh, law student Arpan Verma allegedly spotted cockroaches inside a refrigerator at a Cafe Coffee Day outlet. Mr Verma shot a video on his cell phone, indicating towards the cockroaches and after that a worker. The lady employee can then be seen strolling up to Mr Verma and slapping him, after which the video suddenly ends. The coffee chain says it knows about the incident and is investigating.

Watch the video below:

The video has been retweeted right around 900 times since it was shared on March 25. It is followed by a snapshot of a short statement by Mr Verma which details the incident.

Mr Verma writes he saw a ‘grossly unhygienic state of affairs at the CCD store in Hawa Mahal, Jaipur, when he saw cockroaches and different bugs inside a fridge used to store cakes and confectionaries. He says that the staff used menus to cover up the bugs and continued serving food from the same refrigerator.

Mr Verma includes that he was falsely accused of harassment and abuse by the representative who slapped him.

‘The occurrence has been brought to our notice and has been escalated. Our corporate affairs team is in talks with the consumer and the internal cafe team to ascertain facts,’ Cafe Coffee Day said in an announcement to media.