Telecom Minister Manoj Sinha to meet up with telco CEOs over call drops issue


Telecom Minister Manoj Sinha will conduct his first meeting with CEO’s on Monday to talk about industry issues and call drops.

“The minister has called a meeting with chief executive officers of telecom operators to discuss industry issue, including call drops,” an industry source told PTI. 

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The Telecom Ministry is gearing up for mega spectrum auction which will see airwaves worth Rs 5.66 lakh crore up for grabs.

At the meeting, Sinha will discuss about the issue of call drops as the Supreme Court has as of struck down telecom controller TRAI's request of making administrators repay clients for each call drop subject as far as possible.

In order to verify call drops, TRAI has ordered more teeth, including imposing a fine of up to Rs 10 crore on operators. They have also insisted a jail term of up to two years for their executives, prompting the telecom companies to term such powers as “draconian”.

In the meeting, Sinha’s will also discuss about net neutrality issue.

TRAI has already commenced with pre consultation process where they have got written comments from industry stakeholders and members of civil society.

In the last three years, Bharti Airtel, Vodafone and Reliance Commuications have also lodged a complaint about the call drops.

Nearly one third complaints have been received about call drops and poor services, TRAI said.

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TRAI has received 9,720 complaints for poor services, as per data available till June 30, 2016. In this, 3,257 complaints have been made against Airtel, 2,130 against Vodafone, 1,526 against RCom and 997 against Idea Cellular.