Reliance Jio summons Airtel, Vodafone, Idea of Baselessly declining MNP Requests


Telecom Operator Reliance Jio has put allegations on operators Bharti Airtel, Idea Cellular and Vodafone for allegedly declining to help their mobile phone users port or switch to the new operator.

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The letter has been given to TRAI Chairman R S Sharma by Reliance Jio stating that, “Bharti Airtel Ltd, Idea Cellular Ltd and Vodafone India Ltd are perpetrating illegal and perverse actions by refusing to enable the porting of mobile number connections.”

"Considering that this is a clear and deliberate breach of the license conditions, Trai must direct incumbent dominant operators to comply with their license terms and obligations … failing which it should recommend cancellation of the respective licenses at the earliest," Jio reported.

The letter was given on September 14 which reported, “It is important to note that this is being done in blatant disregard to license terms and their obligations under the Telecommunication Mobile Number Portability Regulations, 2009 and Trai directions.”

Jio added, “It has been certified as Mobile Number Portability (MNP) compliant by the Telecom Enforcement, Resource and Monitoring Cells of all service area and in this month it wrote to incumbents about commencing services.”

"Inspite of being under legal and contractual obligation to port the numbers after a valid request is made, the incumbent dominant operators have rejected all the requests made for porting between September 9 and September 12," it added.

It added, “The rejections were in addition to "the rejection of MNP request of 4,919 corporate mobile numbers issued to employees and members of Reliance Industries Group by Bharti Airtel in August 2016. This was inspite of a confirmation from Bharti Airtel that there were no outstanding dues and that the MNP process could be completed."

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