NEW DELHI: Over 11.61 lakh government retired people can now track the status of their benefits and grievance redressal through SMS and in addition screen receipts online – steps that expect to "decrease badgering" for senior nationals.
The web entrance dispatched by Finance Minister Arun Jaitley today will empower focal common retired people, family beneficiaries and opportunity contender retired people to see their complete annuity profile digitally by signing into www.cpao.nic.in.
They will likewise be given with SMS office to following status of annuity procedure and their grievance enrollment and also transfer.
The site, which will serve as a one-stop goal for giving data and fast redressal of grievances, can likewise be gotten to through cell phones and it would likewise give an alternative to beneficiaries to give their input.
Dispatching the entryway, Jaitley said it is a critical activity which will diminish provocation.
No one ought to be hassled, in particular retired people since they are for the most part senior residents. What's more, they need that asset and their life relies on upon that asset. So any postponement or red tapism can really bring about a ton of badgering if not dejection," he said.
He said the office of following annuity status on cell telephone is a monster step taken by the Central Pension Accounting Office (CPAO).
The site will give one-stop answer for retired people to get to data identifying with status of annuity cases, and benefits installments handled by focal services and banks.
CPAO dispenses the benefits through approved banks to focal government retired people and in the current monetary it is dealing with the annuity spending plan of Rs 32,070 crore. In 2015-16, the CPAO took care of 60,211 retired people's grievances.
Talking on the event, Controller General of Accounts M J Joseph said the entry will acquire straightforwardness and responsibility and guarantee more responsive method for taking care of beneficiaries grievances.