HYDERABAD: A district consumer discussion here has guided an online commerce company to pay 15,000 as compensation to a client for offering him a faulty mobilecharger that harmed his phone.
The petitioner, Dr Ahmed AQ Irfani, purchased a battery charger through Flipkart in January 2016 for 259. At the point when Irfani connected the charger to the power attachment and associated the link to his smartphone, in under 10 minutes, the wires in the phone consumed rendering the device useless.
“When I grumbled to Flipkart, they offered to replace the flawed charger, yet declined to make up for the harm brought about to my phone. They proposed that the gadget could have been harmed due to the surge in power,” said Irfani before the gathering including that it was obviously specified on the charger that it’s fit for withstanding power vacillations extending between 100 volts and 240 volts.
Alleging deficiency of service by Flipkart, Irfani documented an appeal to looking for discount and compensation.
Flipkart, in the mean time, mollified that they are an online website going about as a go between different purchasers and dealers encouraging deal and buy of different items and not the slightest bit has it any control over the nature of products.
They additionally battled that the mobile phone was harmed because of short out activated by over the top current stream in the power source and, in this manner, it’s obvious that there was no defect in the charger.
“Flipkart can’t avoid their liability because they didn’t consider any thought from the complaint. The complaint bought the item through Flipkart and accordingly there exists a relationship of a buyer and the specialist organization between the two,” said the bench. “At the point when the battery charger had an extensive variety of 110 volts to 240 volts, it is not likely that the power surge would have harmed the phone. In such truths and conditions of the case, the complainant is entitled not just for the discount of the sum paid for the charger yet to a sensible pay.”