BSNL asks broadband clients to change passwords after malware attack affects 2,000 modems


State-owned telecom operator BSNL on Thursday said it has advised broadband clients to change the default system password after a section of its broadband system was hit by a malware attack earlier this week.

The malware assault impacted almost 2,000 broadband modems, where subscribers had not changed default password “admin”.

“The situation has been addressed to a great extent. We are advising clients that they should quickly change their passwords, and they should not be stressed over using broadband once they have done that,” BSNL Chairman Anupam Shrivastava told to a news agency.

He said that the malware has not affected BSNL’s core network, billing or any other system.

Shrivastava said that amid the attack, malware was changing the passwords of clients (the individuals who were using admin as passwprd) and so the affected modems were unable to login.

This attack happened not long ago, he stated, including BSNL call centres were proactively reaching out to clients to alert them, and advise them about precautionary measures.