NEW DELHI: The incident happened on Sunday when a 23 yr old techie allegedly used Air India’s Frequent Flyer member accounts to book tickets and sold it to several travel agents.
The accused has been identified as Anitesh Giri Goswami who is a BCA graduate from Pune. He was arrested from Jaipur on Friday by the police officials.
According to police, a complaint was received in the Cyber Crime Cell of the Delhi Police’s Economic Offences Wing (EOW) alleging some persons were selling Air India tickets by redeeming of miles of genuine Flying Returns Members after hacking the Frequent Flyer members account.
“It was found that the hub of the scam was in Rajasthan’s Jodhpur and Anitesh was its mastermind. On basis of electronic surveillance and information of a local informer, a raid was conducted at an apartment in Jaipur and Anitesh was nabbed”, the EOW said in a statement.
Many electronic items such as laptop, mobile phones and other relevant documents were also recovered.
“Anitesh was an IT, who had earlier worked with Kingfisher Airlines and Air India and was well versed with the online ticket-booking system and functioning of Air India’s intranet and internet-based systems,” police said.
Police said, “Anitesh first understood functioning of the ticketing system as well as the points/miles system of the airlines and then hacked into the Loyalty Plus programme website of Air India.”
Police further added, “After gaining access, he administrator user rights, which he used to upgrade several other user IDs with the same rights.”
Moreover, he also used ID’s and verified hundreds of dormant accounts of Frequent Flyer members by uploading fraudulently prepared KYC (know your customer) documents, and used these membership accounts and the miles or points accumulated in these accounts for booking airline tickets. These were sold to various travel or ticketing agents based in Pune, Delhi, Jaipur and Mumbai,” police said.